ISO 9001: 2015 is internationally recognised as the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.
This standard outlines the quality management system (QMS) necessary for the successful administration of an organisation, regardless of its size.
It is a collective of policies, processes and procedures required for the production, product development and services necessary for any business. “ISO 9001 implemented correctly, can become an invaluable asset to your organisation”, says Muhammad Ali, Managing Director of WWISE.
Why a business would want a quality management system (QMS).
“Because consistency is key! By implementing a quality management system, the overall administration of a businesses internal processes is optimised and statutory and regulatory requirements relating to their product are met. Implementing the right QMS allows a businesses to streamline internal processes which reflect externally yielding great benefits to the business by achieving excellence in their customer service and delivery and therefore profit”, adds Ali.
There are eight Principles of Quality Management that form the foundations that the ISO 9001 certification is built on:
ISO 9001: 2015 meets these principles and facilitate businesses to run smoothly by enabling them to
simplify processes and allows for complete transparency throughout the business operation. From suppliers to customers, with fewer barriers between various internal operations, the ISO 9001: 2015 provides the benefits such as:
Overall a QMS facilitates the business’ commitment to its vision and mission. It is the groundwork for effective, consistent output as well as the identification of potential improvements. It facilitates analytics and allows for the measurement of progress through data that allows trend identification and progress reports so KPIs can be properly reported.
“Waste less time and resources and invest in ISO 9001: 2015 so you can focus on what really matters – YOUR CUSTOMERS, because happy and satisfied customers are the key to building customer loyalty, a sustainable business and profit”, ends Ali.
WWISE is a firm offering consultancy services, auditing, training, and integration assistance in South Africa. We help clients to implement businesses processes, integrate various management systems and become ISO compliant. We offer a wide range of solutions that help our clients to compete well in the international competitive business environments. As leading providers of training solutions, we offer clients on-site training, classroom-based instruction, e-Learning options, templates, and more. As such, we are able to assist in every aspect of ISO 9001 implementation, whether for provision of training solutions or to help develop and implement the QMS for the purpose of certification. We furthermore provide a range of auditing services, in addition to consultancy and QMS maintenance services. To visit our website, click on the link https://www.wwise.co.za/ or call us on (+27) 8610 99473 to discuss how we can assist you.