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Quality Consultants

The Importance of Quality Control

 

Quality control is an aspect that is highly sought after for successful businesses. By delivering a product or service that is aligned with the level of quality that the customer or client expects, the business will grow from strength to strength. Therefore, having a Quality Management System (QMS) in place is the first step for any business regarding quality control. However, by developing and implementing such a system, specific criteria must be met to ensure that the system is functional and effective. This is where we can assist your business to achieve a standard level of quality throughout your organisation.

 

The South African Bureau of Standards (SABS) is a well-known agency in South Africa, giving businesses the means to get their products certified for quality. Other organisations in this domain include Dekra and TUV. The International Organisation for Standardization (ISO) delivers internationally agreed upon standards that include the ISO 9001:2015 standard. This standard is created to develop Quality Management Systems that can be implemented to great effect within your business. We offer development, implementation, and maintenance regarding the ISO 9001:2015 standard, allowing your business to reach new heights by being compliant with the requirements set forth by this standard.

 

The Basics of the ISO 9001:2015 Standard

 

The ISO 9001:2015 standard is considered as one of the most important in the ISO 9000 series. This standard is also available from the SABS, validating its importance to ensure good quality control within a business. The function of this standard is to provide a framework for the assessment of a quality management system within a business. It can be applied to businesses of any size, no matter the industry in which the business operates. As it does not focus on any specific product or service, it is versatile to adapt to the needs of your business. Therefore, we can implement a QMS, or adjust yours accordingly, to match international standards and reap the benefits from such an achievement.

 

There are 2 other standards that supplement and support ISO 9001:2015. ISO 9000:2005 focuses on the vocabulary and basic elements of the ISO 9001 family. ISO 9004:2009 focuses on the management aspect of such a system to ensure sustainable solutions once the QMS is in place for a business and complies with ISO 9001:2015. The ISO 9001:2015 standard is commonly used for the purpose of third-party auditing and assessment. A proper QMS, in accordance with these ISO standards, covers aspects such as policies and procedures, processes, forms, documents, manuals, and templates. These are used to validate the management of the various organisational processes to ensure that the level of customer satisfaction can be measured regarding the products and services delivered to the customers.

 

Since the ISO 9001:2015 standard is used to evaluate and assess a QMS, it also contains the required guidelines to develop, maintain, and improve a QMS in accordance to the requirements of this standard. Our consultants can assist your business in QMS assessment and development to comply with the requirements of the ISO 9001:2015 standard. To ensure that you can sustain the level of quality required from this standard, we offer training to your personnel throughout the development and implementation of a QMS for your business. Therefore, once completed, your trained personnel will be equipped to ensure that your QMS is properly maintained.

 

Our aim is to assist your business in the development and implementation of a QMS that will be beneficial to your business, as opposed to only complying with ISO standards. Therefore, your business will reap the benefits of improved operational performance to lead to a higher level of customer satisfaction from your products and services. Customer satisfaction translates into more business, which is the most important aspect of growing your business and taking it to new levels. Therefore, we offer more than mere ISO compliance, and can give your business the opportunity to become competitive on an international level.

 

WWISE is your solution for all your ISO needs. No matter the size of your business, where you are located in the world, or what industry you are in, you can benefit from a QMS that is aligned with ISO standards. For more info on how we can assist your business, please contact us today on 086 109 9473 or email us at admin@wwise.co.za. Elevate your business to international standards with us on your side.